Courses: 1 - 12 of 68
		Courses Per Page
	
		Course View Style
	
	A Journey Into The Heroic Environment: 8 Principles to Greater Productivity, Quality, Job Satisfaction and Profits
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Based on book by Rob LebowIn the symbolic context of a dramatic story taking place on a cross-country train journey, A Journey in the Heroic Environment introduces the concept of the Heroic Environment, accomplished through eight principles that can lead to greater productivity, quality, job satisfa... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		A Positive Future
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Creating a postive future can be challenging at times. This "Conversation Starter- is designed to create awareness around the importance for making the right decision in the moment and making sure those decisions lend to accomplishing what we want long term.
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		A True Example of Positive Focus
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Follow Cliff Young's story to see how he used positive focus to gain success.
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Achieving SMART Goals
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Lean the SMART formula and set specific measurable goals that are relevant and achievable within a time frame. Carol says she is successful because she constantly sets herself daily, weekly, monthly and yearly goals. She distinguishes between short-term and longer-term goals and introduces the team ... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Apologizing Carefully
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Appreciate Feedback
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Welcome feedback wihtout defensiveness and continually improve.Dion hears some tough feedback from Carol who explains why she would not hire him. It-s important for everyone to welcome feedback - both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest p... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Be Confident and Assertive
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Speak with confidence, overcome personal blocks and be assertive.Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague ... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Build Employability Skills
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Find ways to learn new skills, manage your emotions and speak impressively.Cutting Edge wants people who are enthusiastic and keen to build their skills and focus on learning. Carol and Serena are not impressed with Dion-s performance to date. Steve advises intern Tatiana to be a sponge and soak up ... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Cadetships Students Face a Panel
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Cam and James are school-leavers who have been successful with their online cadetship applications, but did not expect to walk into such a large interview panel with a minefield of questions. See them struggle through a barrage of scenario questions.
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Café Interviews Mistakes & Success
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Young job seekers will smile at the 12 classic mistakes made by Tasha, Kirra and Charlotte. See how they overcome their lack of experience and turn their interview performances into success by showing enthusiasm and initiative.
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Communicate Effectively
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Project positively, listen and respect others and be clear and engaging.Dion thinks it-s fine to interrupt a discussion with Serena by taking a call. Tatiana rolls her eyes, sighs and is not attentive. Carol complains that the interns speak in text talk. The interns have something in common: inadequ... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only
			
			
		Contribute to the Team
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			
			Speak at meetings, volunteer to help and collaborate with others.It-s -Blue Moon- day at Cutting Edge. Marcus tells his team it-s about pulling ideas out of the blue and working on them collaboratively. Dion has trouble staying awake but learns that his body language shows he is not interested. He d... read more
			
				
	
	
	
	
	
	
DVD style course with completion certificate only